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SHIPPING

SHIPPING

All parcels are sent via DHL Express. Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel by clicking on the link provided in the email.

Please note we cannot deliver to PO box or Parcel Locker addresses. Orders to PO Box or Parcel Locker addresses may be subject to cancellation.

 

CURRENCY, TAXES & DUTY

Note that all product prices indicated and payments made on noys.tv are in AUD currency and accepted through PayPal.

 

All transfers conducted through noys.tv are handled and transacted through third party dedicated gateways to guarantee your protection.

 

Card information is not stored and all card information is handled over SSL encryption. Please read the terms and conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

International customers please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

PROCESSING & DELIVERY TIMES

When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at noys@noys.tv

 

All of our products are handmade in Brisbane, Australia utilising a range of different processes and materials to custom sizes. As such please allow 7-10business days for order processing before dispatch from our studio. We will notify you as soon as it has been shipped with an estimated date of arrival. If you require the item sooner please email noys@noy.tv 

Most metropolitan deliveries will arrive next day. For regional deliveries please allow an extra 3-4 business days.

Most deliveries outside of Australia will take between 2-4days (express) to arrive from the time of shipment confirmation, depending on destination. In the case of any delay to processing times, you will be notified by email.

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